How do I cancel my subscription?

You cancel in your app store's subscription settings — Apple and Google run the billing, so the cancel button lives with them, not inside Buildsnapper.

iPhone / iPad

1. Open Settings on the phone.
2. Tap your name at the top, then Subscriptions.
3. Tap Buildsnapper (or Buildsnapper Manager), then Cancel Subscription and confirm.

Android

1. Open the Play Store app.
2. Tap your profile picture → Payments and subscriptions → Subscriptions.
3. Tap Buildsnapper (or Buildsnapper Manager), then Cancel subscription and confirm.

What happens after you cancel

• You keep full access until the end of what you have paid for — cancelling a yearly plan in month three still gives you the remaining nine months.
• Cancelling during the free trial means you are never charged at all.
• Your evidence is untouched. Photos and reports stay on your device; a lapsed subscription never deletes anything. If you subscribe again later, you carry on where you left off.
• Already been charged for time you did not mean to buy? That is a refund, which is separate — see iPhone refunds or Android refunds.

Cancelling a subscription and deleting your account are different things — deletion is covered in how do I delete my account.