Re-sending a report from the Reports page: what it does and does not do

Reports and sending · 4 min read

There are two ways to send a report again, and they do different amounts of work. Picking the right one saves you and your assessor a confused email thread.

Re-send: Reports page → "Email Report"

  1. Open Reports in the side menu.
  2. Tap the send icon on the report you want to re-send.
  3. Pick the recipient. The picker shows a note — "Re-sending emails this report again and uploads nothing new. To send new photos, send it from the plot." — and the button reads Email Report.
  4. If you picked a different assessor from the one the report went to, the app asks first: "Replace the report sent to [name]?" Confirming makes the new assessor the report's assessor, and the previous one loses access to it at once. Cancel changes nothing. This step needs a connection; offline, the app says so and nothing changes.
  5. Your email app opens with the email written — one link, to the report's page — and you press send.

What this does: emails the report exactly as it was last sent, the PDF and the plot's photo archive from that send. Nothing is rebuilt or uploaded. The link has no expiry date, so a re-send also replaces an older email whose photo link has expired.

What this does not do:

  • It does not include photos added to the plot since the report was generated — the report is the saved one.
  • It does not upload a new photo archive.

If some of the plot's photos are no longer on your device, the app warns you before re-sending that the saved PDF may have been generated without them — a saved PDF can only be as complete as the device was when it was built.

In versions before 2.1

The note reads "Re-sending emails the saved report PDF only — the photo archive and portal delivery are not included.", the button reads Email Report PDF, and the email carries the saved PDF attached, with nothing else. It does not refresh the photo download link from the original send (those links work for 7 days from the original send — 15 minutes on the oldest versions), and it does not change who the report belongs to: re-sending to a different assessor emails them the PDF, while the portal copy stays with the original assessor.

Full send: plot page → "Send Report/Photos"

Open the project, open the plot, and tap Send Report/Photos. This is the same flow as the first send, end to end: the PDF is regenerated from the plot's current photos and sections, a fresh photo archive is zipped and uploaded, the portal copy is updated, and the email goes out with them. See the sending-a-report article for the full walkthrough.

You never need to delete the old report first. A full send to the same assessor updates their report in place; a full send to a different assessor asks the same "Replace the report sent to [name]?" question, then supersedes the previous report — the new assessor gets the current report and the old assessor's copy is retired.

Which one do I want?

SituationUse
Email went to spam or the wrong address; nothing has changedRe-send (Email Report)
Assessor lost the email but is registered on the portalNothing — it is already in their portal, or re-send if they want the email
The photo link in an email from a version before 2.1 has expired, and the assessor is not on the portalRe-send (Email Report) — its link does not expire. Before version 2.1, a full send from the plot page
You have added or replaced photos since sendingFull send from the plot page
The same report, as sent, should go to a different assessorRe-send (Email Report), confirming the replacement. Before version 2.1, a full send from the plot page
The plot has changed and should go to a different assessorFull send from the plot page

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