How do I remove an assessor, and what happens to reports I have sent them?

Assessors — the app calls them Assessors/Report Recipients — are the people you send reports to. Removing one is deliberate and complete: it takes away their access to everything you have sent them.

The steps

1. Open Assessors from the menu (the page is titled Assessors/Report Recipients).
2. Tap the assessor to open their record, then choose delete.
3. Read the confirmation. It tells you how many reports have been sent to this assessor and spells out the consequence: they lose access to those reports and any associated photo archives. Your local copies are not affected — nothing on your phone changes.
4. Confirm. The app deletes the assessor and then revokes each sent report in turn.

This cannot be undone. If you only want to withdraw one report rather than cut off the assessor entirely, delete that report instead (deleting a report) — the assessor stays on your list and keeps access to anything else you have sent.

If you see "Report Revocation Incomplete"

This means the assessor record was deleted, but one or more sent reports could not be revoked — usually a connection drop mid-way — so the assessor may still have access to those reports.

• Choose Retry. The revocation is safe to re-run: reports already revoked are skipped, so retrying only finishes what is left. On a working connection one retry normally completes it.
• If you chose Continue Anyway and want to be certain that access is gone, ask us through the support page with the assessor's email address and we will complete the revocation from our side.

Worth knowing

• Assessor names must be unique on your list. If saving a new assessor reports a name clash, you already have one by that name — edit the existing record rather than duplicating it.
• The links in your emails stop working too. An email from Buildsnapper 2.1 or later holds only a link to the report, and a revoked report's link no longer opens it. A PDF attached to an email from a version before 2.1 stays in the assessor's inbox.
• Editing is not revoking. Changing an assessor's email address on their record does not touch access to reports already sent — revocation happens only through the delete flow above, by deleting the report, or by sending the plot to a different assessor.
• What the assessor sees at their end, including how a revoked report disappears from their portal, is covered in the report lifecycle.
• Two entries, one address. If another entry in your list has the same email address, deleting one removes only that entry, and the assessor keeps access to your reports; the confirmation tells you. Delete the other entry too to remove their access.
• Removed someone by mistake? Their record is gone, but nothing you captured is lost. Add them again as a new assessor, then send each plot they need again from its page with Send Report/Photos: that gives them a new report, a new link and a portal copy.