Why can't I take photos in Buildsnapper Manager?

Buildsnapper Manager has no capture because evidence attribution matters. Straight answer: this is the design, not a gap.

Every photograph in a Buildsnapper report is taken, geotagged and stored on the device of the person building the plot. That single rule is what lets an assessor — and, if it ever matters, building control — trust where each photo came from. A manager app that could also insert photos into a plot's evidence would blur exactly the line the product exists to keep sharp.

What to do instead

• If you need oversight: you already have it. The Manager dashboard shows Appendix B progress per plot and every report your builders send — see what Buildsnapper Manager shows.
• If you also build plots yourself: put Buildsnapper (the builder app) on the device you capture with. It is a separate subscription — £7.99 a month or £79.99 a year, with a 14-day free trial. The two apps work side by side on the same phone if that is how you work. See which app do I need.

If this means Manager is not the right tool for you

If you bought Buildsnapper Manager expecting to capture evidence with it, we would rather refund you than have you pay for something that does not fit. The refund routes are in the billing guides for iPhone and Android.