How long is archived evidence kept, and how does the Photo Evidence Archive work?

Your account and data · 3 min read

The Photo Evidence Archive keeps an archived plot bundle for 15 years from archival, and it is built for evidential custody rather than convenience: bundles are stored write-once-read-many, in two independent cloud regions, with integrity checksums recorded so tampering would be detectable. It is the assessor-side answer to a question audits ask years later — "show me the photographic evidence for that plot".

What it costs

  • £3.00 per credit, one-off, with the 15-year term included. One credit covers up to 250 MB of a single plot's bundle; a bigger bundle spends one further credit per additional 250 MB, up to 8 credits (2,000 MB) per plot.
  • Bulk rates: £2.75 per credit at 50 to 99 credits, £2.50 at 100 or more.
  • One bundle is one plot. Each upload is bound to a declared project and plot — combining several plots' photos into one ZIP breaches the archive terms and, more to the point, wrecks the per-plot audit trail the archive exists to preserve.

How the custody works

  • Write-once-read-many (WORM). Each archived object is held under object locking for the retention term, so it cannot be altered, overwritten or deleted in the ordinary course before the term ends.
  • Two regions. Every bundle is stored in two separate AWS regions, so a regional failure does not touch your evidence.
  • Tamper-evidence. A SHA-256 checksum is recorded in a manifest alongside the object in both regions and can be re-verified on retrieval.
  • The archive terms are honest that no storage is beyond every conceivable failure — for genuinely mission-critical evidence, the terms ask you to keep your own copy as well.

Getting a bundle back out

Retrieval is deliberate, not instant, because the archive is cold storage:

  1. Request access to the bundle from the portal's evidence page.
  2. The restore can take up to 48 hours; you are notified when the download is ready, and the download link is short-lived.
  3. Each archived plot includes one retrieval per year. Unused retrievals roll over, up to three banked. Additional retrievals are £1 each, self-service, with no quota.

Start any retrieval well before a deadline — we recommend at least five working days. The archive does not promise delivery within a particular audit window, which is another reason the yearly included retrieval is best spent early, not on the morning an auditor calls.

End of term, extensions, and account closure

  • Nothing is silently deleted at term end. You are notified, and a grace period of six months follows before anything expires.
  • Extending retention costs the same number of credits the bundle originally used, and adds a further full term.
  • Closing your account does not shorten the term. Evidence whose retention has been paid for is kept for its full term even after account closure, and a portable export of paid bundles is made available when you leave.

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