I never received my verification email — how do I get another one?

How verification works

When you create a Buildsnapper account, we send a verification link to the email address you signed up with. You cannot use the app until you have clicked that link — logging in with an unverified address shows a "Verify Your Email" message instead of your projects.

Getting the email sent again

The resend option lives on the login flow, so you do not need to sign up again:

1. Open Buildsnapper. On the welcome screen, enter your email and password and tap Log in.
2. Because the address is not yet verified, a box appears: "Your email address has not been verified yet. Check your inbox for the verification link, or request a new one."
3. Tap Resend Email.
4. You will see "Verification email sent. Please check your inbox." Open the email and tap the link, then return to the app and log in again.

If the resend fails (poor signal, a temporary outage), you will see an honest message saying so — wait a minute and try the same steps again.

If it still does not arrive

• Check spam and junk folders. Automated verification emails land there more often than any other kind.
• Check the address you actually typed. A typo at sign-up means the email went somewhere else. Try logging in — if the app says it cannot log you in with that email and password, the account may exist under a slightly different spelling. If you did sign up with a typo, contact support and we will sort it out.
• Work or company email addresses sometimes have filtering that quietly drops automated mail. If you can, check with whoever runs your email, or use a personal address.
• Wait a few minutes. Delivery is usually instant but can occasionally lag.

If sign-up itself seemed to fail

If something went wrong during sign-up (for example a message that your account was created but could not be fully set up), the account still exists and the same resend path works: log in with the email and password you chose, and use Resend Email when prompted. A failed sign-up attempt no longer burns the email address — you can always either retry cleanly or log in and resend.

Still stuck after all of this? Ask us through the support page, giving the address you signed up with, and we will verify the account manually.