What are the password requirements?

The rules

A Buildsnapper password must contain all of the following:

• At least 8 characters
• At least one uppercase letter (A–Z)
• At least one lowercase letter (a–z)
• At least one number (0–9)
• At least one symbol — any character that is not a letter or a number counts: punctuation like ? & # -, underscores, full stops, even a space

These rules apply when you sign up and when you change your password in Settings.

"At least one symbol" — what counts

Older versions of the app only accepted a short, undocumented list of symbols, which rejected perfectly good passwords like Pa55word& without saying why. That rule has been widened: any non-alphanumeric character now satisfies the symbol requirement. Every password that used to be accepted still is — the change only lets more through.

If you created your account a while ago and your existing password would not pass today's checks, nothing changes for you: the rules are only applied when a password is set or changed, never to logging in with an existing one.

When a password is rejected

The app tells you precisely which requirements were missed — for example "At least one number" — in the message that appears. Fix the listed items and try again. The two passwords in the "new password" and "confirm" boxes must also match exactly; a mismatch produces its own separate message.

Practical suggestions

• A short phrase with a number and punctuation is easier to type on site with gloves off than a string of random characters — Bricks&mortar22 style passwords pass every rule.
• Your email address is lowercased automatically at login, but your password is used exactly as typed — watch for the keyboard capitalising the first letter on some phones.