How do I get my builders' projects to appear in Buildsnapper Manager?

The Manager app · 2 min read

The builder connects you, from inside Buildsnapper, by adding your email address to the project. There is no code to enter and nothing to approve — the match is made on the email address.

On the builder's side (in Buildsnapper)

  1. Open the project — or start creating a new one.
  2. Edit the project details and find the Manager List field.
  3. Enter the manager's email address (capital letters don't matter). To add another manager, tap + beside the field for a new one.
  4. Save the project.

On the manager's side (in Buildsnapper Manager)

  1. Sign in to Buildsnapper Manager with the same email address the builder entered.
  2. The project and its plots appear on your Projects page (tap Refresh if it is already open). Reports appear as builders send them.

If a project does not appear

  • Check the address character by character. The address on the project must match the address you sign in with — a misspelt or out-of-date address is by far the commonest cause.
  • Check your email address is verified. Project access requires a verified manager email. Buildsnapper Manager has you verify at sign-up, so this is normally already done — but if you never completed the verification email, do it now and the project will appear.
  • Check with the builder that the project was saved after the address was added. The change takes effect when the project is saved.
  • If the address is right and the project still is not showing, ask us through the support page and we will look at it — that is ours to fix.

Did this article help?

Still need help? Ask a question