'Interrupted capture found' — recovering a photo the camera lost

Taking and managing photos · 3 min read

A phone is allowed to shut an app down in the background to free memory — and while the camera is open, Buildsnapper is in the background. On a memory-tight phone that can close the app at the exact moment you press the shutter, or while it waits for the location fix afterwards: the photo is taken, but the app that was waiting for it is gone. Buildsnapper journals every capture before handing over to the camera precisely so this moment is recoverable. It can happen on an iPhone too: if Buildsnapper is closed after you take the photo, the photo is kept and offered the same way.

What you will see

The next time you open that plot, a prompt titled Interrupted capture found appears. If the photo carries its own location:

A photo for "[section]", taken [time] ago, was left behind when Buildsnapper closed unexpectedly. It carries its own location, so it can be added as Part L evidence now.

with the choices Add photo and Leave it. If it carries none:

A photo for "[section]" was taken [time] ago, and Buildsnapper closed before it could record where you were. …

with the choices I'm at that detail and Leave it.

What each choice does

  • Add photo — the photo is filed into the section you were capturing for, with the location it carries.
  • I'm at that detail — the app measures a location now. Tap it only if you are standing at that detail again, because the location records where you are now. The report then states that the location was measured [time] after the photo was taken. If no fix can be had, nothing is added and the photo is offered again next time you open the plot.
  • Leave it — nothing is attached, and the photo goes to your phone's gallery rather than being thrown away. If it carried its own location you can add it later with the item's Gallery tile; if not, retake the shot while you are on site.

The app never silently attaches a recovered photo — filing evidence into a section is always your decision.

What you should check afterwards

  1. Open the section and confirm the photo is there and looks right (tap it to view full-screen with its details).
  2. Check the location on the photo's details. If it was measured after the photo, the details and the report say how long after; if you were not back at the detail when you added it, delete the photo and retake it.

If this happens a lot

The occasional interrupted capture on an older or heavily-loaded phone is normal, and the recovery exists so nothing is lost. But if it happens on most captures, tell support which phone you are on — closing other apps usually helps (if the phone is nearly full, free space from anything but your site photos), and knowing which devices struggle helps us.

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